Winthere Casino Withdrawal: How to Cash Out Your Winnings

Sending a payout request from the cashier

A withdrawal starts in the cashier inside your account. You choose a method, type an amount, and confirm. Nothing else is needed from you unless we still have to finish verifying your details, and in that case the cashier tells you at the moment you submit.

1. Open the cashier and choose to withdraw

   You will find your balance and the withdrawal option in your account area, in the same place you use to top up.

2. Pick the method you deposited with

   We pay out to the same method you funded the account with. If you deposited in a cryptocurrency, your payout is sent in that same coin.

3. Enter an amount of £100 or more

   £100 is the smallest payout we can process. Anything below that stays in your balance until it reaches the minimum.

4. Complete verification if we ask for it

   We check identity before the first payout leaves. Where documents are needed, you upload them in your account and we take it from there.

5. Let the request go through processing

   Your request sits in a pending period of up to two business days, then your chosen method adds its own transfer time.

Once a request is approved it cannot be pulled back into your balance, so it is worth setting the amount you actually want in hand rather than sending several small requests in a row.

The numbers that govern every payout: minimum, weekly cap and free transfers

Three figures shape how much you can take out and how often. There is no cap on how much you can win at Winthere Casino, but there is a limit on how quickly winnings can leave the account.

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A worked example: say you finish a session £3,200 up and want it all. You can request £1,500 this week, £1,500 next week and the remaining £200 the week after. Three requests, three weeks, with only the first of each calendar month free of charge.

How long your money takes to reach you

Every payout has two stages. First the pending period, which runs up to two business days while the request is approved. Then the transfer itself, which depends entirely on the method you chose.

• Pending period - up to 2 business days on every request, whatever method you use.
• Bitcoin - listed as our fastest route out, which is why many players who deposit in crypto stay with it.
• Bank transfer - 3 to 5 business days once the request clears pending.
• Verification - a KYC check takes up to 4 business days, and only applies where we have not already confirmed your details.

Business days matter here. A request sent late on a Friday will not start moving until the following week, so the clock reads longer than the figures suggest. Sending requests early in the week keeps the two stages running back to back.

Verification: the documents we ask for and when

We hold a gaming licence and verify every account before the first withdrawal is released. We try electronic verification first, which most accounts pass without doing anything. If that does not settle it, we ask for documents, and they should reach us within 72 hours of the request.

• Photo ID: a passport, a national ID card or a driver's licence.
• Proof that the payment method belongs to you.
• Proof of address.
• Occasionally, a further step depending on what the first documents show.

The check itself takes up to four business days. Verification can be carried out at any point in the life of your account, not only at payout time, and it may also be needed before free spins are unlocked. Clear, in-date, fully visible documents are the single biggest factor in how fast this stage goes.

Paying out to the method you deposited with

Your money returns the way it came in. That rule applies across the cashier: card deposits go back to the card, e-wallet deposits to the wallet, and crypto deposits are returned in the same cryptocurrency you sent. It is a standard anti-fraud measure and it means the method you pick at deposit time is effectively the one you are choosing for payouts too.

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Which of these appear for you depends on your country, and we may add or change methods over time. The cashier shows the options open to your account when you come to withdraw, so that screen is the one to trust rather than a general list.

What you can cash out when bonus money is involved

Bonus funds and free-spin winnings sit in your balance as bonus money until the play behind them is finished. Until that point they cannot be withdrawn, and once they can, a cap applies to how much of the win converts to cash.

• Wagering: 30× the bonus amount on the welcome package, with 7 days to work through it.
• Contribution: slots count 100%; video poker, keno and table games count 0%, so time at those tables does not move the requirement.
• Maximum cashout: 5× the bonus value on the welcome package.
• No-deposit offers: a £50 maximum withdrawal, with 3 days of validity.
• Small lifetime deposits: where your lifetime deposits are £500 or less, the maximum withdrawal is 10× the deposit that produced the winnings, less fees.

Here is how that works in pounds. Deposit £100 on the first stage and the 300% match gives you £300 in bonus funds. Wagering is 30 × £300, so £9,000 of qualifying slot play, and the most you could cash out from that bonus is 5 × £300, which is £1,500. Keep an eye on the maximum bet each promotion allows while you are wagering, since bets above it may not count towards your progress.

Charges and taxes that can come off the amount you receive

One withdrawal a month is processed free of charge. Further requests in the same month may carry a charge, which is a good reason to take out one larger amount rather than several small ones.

You are responsible for any currency conversion costs and for any tax due on your winnings. GBP is an accepted account currency, so holding your balance in pounds keeps the figures you see in the cashier the same as the figures you deal with every day.

What can hold a payout up, and how to avoid it

Most delays come down to one of a handful of things, and all of them are within your control. Run through this list before you submit and your request should move straight through.

• The amount is £100 or more, and within what is left of your £1,500 for the week.
• The method matches the one you deposited with, and for crypto, the same coin.
• Verification is complete, or your documents are already uploaded and in date.
• Any bonus wagering attached to the balance is finished, so the money is cash rather than bonus funds.
• You are not running several promotions at the same time, which can cause terms to clash.

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If something does stall, our live chat runs 24/7 and can tell you exactly which stage a request is at. Email support is there too, and both can point to the specific item that is holding things up.

Keeping your money and your account safe

Everything that moves between you and the cashier is protected with 128-bit SSL and TLS encryption, and our games run on an independently audited certified Random Number Generator. Verification before the first payout protects your balance as much as it protects us, because it makes it far harder for anyone else to move money out of your account.

Your account settings also hold deposit limits, wager limits, loss limits and session limits, plus cooling-off periods and self-exclusion. Set them before a session rather than during one. Gambling is entertainment and carries real risk, play is for over-18s only, and the money you put in should always be money you can afford to lose.