About Winthere Casino

Who we are

Winthere Casino is an online casino for players in the United Kingdom. One account gives you access to everything we offer, and the site works in the same way on a desktop computer, a tablet or a phone.

Our games come from established studios that supply licensed operators across the market, so the titles you find here are the ones you already know how to play.

• Slots - video slots, classic reels and feature-led titles.
• Live tables - roulette, blackjack, baccarat and game shows hosted by real dealers.
• Jackpots - progressive and fixed prize pools that run across our game library.

What we stand for

We would rather be clear than loud. The terms that apply to a promotion are shown with that promotion, and the terms that apply to your account are set out on our legal pages.

1. Fair play. Game outcomes are produced by random number generators and tested by external laboratories before a title goes live.
2. Fast payouts. Approved withdrawals are processed as quickly as our checks allow, back to the method shown in the cashier.
3. Clear terms. Wagering requirements, time limits and game weightings are written in plain English where they apply.
4. Safer gambling. Limits, time-outs and self-exclusion sit inside your account, not behind a request form.

How we look after players

Three things matter most once you hold an account with us.

Account verification

Before your first withdrawal, and sometimes earlier, we ask for documents confirming your identity, your address and the payment method you are using. We hold a gaming licence, and checking accounts in this way is part of what that licence requires of us. It also keeps your account from being used by anyone else.

Secure payments

Deposits and withdrawals travel over encrypted connections, and payment details are handled by our providers rather than kept in full on our systems. The arrangement that applies to the money in your balance is set out in our terms.

Support around the clock

Our team is available every day of the year. You can reach us on live chat from any page once you are signed in, or by e-mail at support@casinowinthere.co.uk. We answer messages in the order they arrive and tell you when something needs to go to another team.

Safer gambling comes first

Playing with us should stay entertainment, paid for with money you can afford to lose. The tools below are available in your account at any time.

• Deposit limits - caps you set yourself; a decrease applies straight away.
• Time-outs - a short break from play, chosen from the options shown in your account.
• Reality checks - an on-screen reminder of how long you have been playing.
• Self-exclusion - a longer block that also stops our marketing reaching you.

Free and confidential help is available from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you self-exclude from every licensed online operator in Great Britain in a single step, including us.